Member Stories: Meet Tommy from Munich Re

Member Stories Tommy Kim

At Cookhouse Labs, we’ve worked closely with many members to successfully innovate within their organizations. In the first part of our Member Stories series, meet Tommy Kim, Senior Actuarial Analyst at Munich Re Company of Canada. Tommy is an active member of our global community and is a two-time winner of our Design Thinking ideathons in 2020!

Read about Tommy’s unique experience below!

Tommy, thank you for joining us today! We’d love to know how your journey began; what was the first Cookhouse Labs event that you attended?

That’s a great question! In early 2019, our Senior Executive members asked for volunteers to participate in a Design Thinking training. Even though I saw myself as a non-ordinary individual (I personally enjoy my thinking time, too), I wanted to be more structured. I thought, “How can I improve my thinking process?” Everyone has ideas, but there has to be a way for us to narrow down these ideas so that we can get close to executing them. That was my first session at Cookhouse Labs and I really enjoyed it. Not only did I enjoy working with the experts at Cookhouse Labs, but I also enjoyed working with representatives from other insurance organizations, who were awesome too. We were all there for one single reason — to make insurance better — and we just wanted to tailor it better by leveraging the Design Thinking process.

Thank you for sharing that! On the topic of collaboration, I imagine you’ve worked with many teams at the Lab since 2019. What was your best team experience?

I’m going to answer your question by saying that working with Ibeth (the Lead Innovation Coach) was the best team ever, and I guess that would be every session I’ve ever attended. The reason is that I am an introverted person, which means there are a lot of thoughts going around in my head. Introverts need a comfort zone to be more open to collaboration and for their ideas to be rolled out. I think building that trust is the most difficult part. Ibeth encouraged everyone to open up by making everyone laugh and sharing her life story. It helped everyone engage, and that was the most important component of my experience with Cookhouse Labs.  

What is your favorite memory from this past year of collaborating with us?

All the components were great, but it is really tough to pick just one. In my first hackathon (SummerHack 2020), I participated as a mentor and the 24-hour journey was awesome. But working with the folks at HSB Canada as a collaborative WinterHack 2020 team was awesome and one of my favorite memories, too. Of course, any help from you, Ibeth, and Sven is great. Not just the idea aspect of it, but also the content and patience. I can tell, from one human to another, that the team really does want to make insurance better and doesn’t treat it as “work”. All of these are my favorite memories from Cookhouse Labs.

That’s wonderful to hear, Tommy! Speaking of winning the ideathons, what have you been able to achieve since you started attending Cookhouse Labs innovation events? In other words, how has it helped you?

It might sound weird to say that, even though I have participated in the ideathons, I think the word “achievement” does not fit me. This is just me learning and going to different sessions. Maybe it’s just not the best timing for me to answer this question, because I think there is more to learn from Cookhouse Labs’ sessions and events. One day, if I actually contribute to making insurance better, only then will I be able to say that I achieved this. Right now, it’s too early for me to say anything!

Final question: Would you recommend Cookhouse Labs’ events to others, and if yes, which events would you recommend?

I would definitely recommend Cookhouse Labs training sessions, but if I had to pick one out of the many great trainings, I would pick Design Thinking. This is not only a matter of innovation itself; it can be applied to any sort of work and even your thinking process in your daily life, too. I thought about how you could make the best out of it. No one wants to make a mistake, right? Even when we get groceries, we do a price check and see where it’s from. There is caution with that thinking process, but there is no harm in learning an even better approach to apply to real life. So, I would definitely recommend the Design Thinking trainings.

Tommy, thank you so much for sharing your thoughts and experiences with us. We enjoyed collaborating with you and Munich Re Company of Canada in 2020 and we wish you all the best in 2021. We can’t wait to continue this collaboration with you in the New Year!

Global Innovation and Collaboration: What to Expect in 2021

As we approach the end of 2020, one of the questions we frequently hear is, “What do you see on the horizon of 2021?” 

The answer: A whole new year of opportunities to innovate, collaborate, and network with like-minded thought leaders around the world! 

We’re delighted to share that our 2021 Events Calendar is now live, chock-full of exclusive innovation events for our global members! Whether you’re curious about our innovation Masterclasses or interested in experiencing a Design Thinking sprint yourself, there’s something for everyone in our 2021 menu — so let’s dive deeper into what we’ve got planned for the New Year. 

Before We Begin… 

At Cookhouse Labs, we have a lot to be thankful for. We wanted to say ‘Thank You’ to our community for supporting us on our global journey to #MakeInsuranceBetter. As a token of our appreciation, we’re offering a 50% Virtual Discount on our Annual Memberships! The offer expires on December 31st, 2020, with Memberships starting at only $250 CAD monthly — don’t miss the exclusive opportunity to innovate with our global network of member organizations in 2021! 

Customized Innovation Consulting Services 

Since 2007, we’ve been mastering co-innovation and co-creation at Cookhouse Labs. Our experts have enabled 50+ organizations to become innovation anticipators, designing their own futures. We are happy to announce our new specials — a menu of virtual innovation services that cater to your individual organization’s co-creation needs. Whether you choose from our Innovation Masterclasses, Sprints, or Tools, there is something on the menu to satisfy everyone’s taste buds! 

Our members receive a special 25% discount on our consulting services; check out the full list of services here

Open Co-Creation Sprints 

Experience Design Thinking in action in our week-long co-creation projects!  

Collaborate with other members as you tackle key challenges in the insurance industry. Our Certified Innovation Experts will guide you through the 5 stages of the Design Thinking methodology and support you as you build your MVP. At the end of the project, pitch your solution to an audience of your colleagues and global industry experts! 

Wondering what our innovation sprint experience is like? Check out some of our previous project infographics and recap blogs — for example, this blog on The Recipe to Attract and Retain Young Talent

Exclusive Access to Young Talent 2021/22 Projects 

Every year, Cookhouse Labs invites its members to work with a team of E-commerce and IT students to specifically tackle one of their business challenges. Over the course of 1 semester (and up to 250 hours), each student team will work exclusively with our member organizations in guided Design Thinking sprints, facilitated by Cookhouse Labs innovation experts. 

Are you interested in your own guided global student project dedicated to tackling a challenge in your organization?   

Get in touch with our Innovation Team to become a member! 

All-new Innovation Masterclasses 

Join our Innovation Team for virtual Masterclasses on a variety of useful innovation methodologies to apply to your organization! Here are some of the sessions our members can attend: 

Design Thinking 
Solve real industry problems by developing customer-focused solutions in a short amount of time! Use this methodology to innovate quickly, channel creativity and when used correctly, save a significant amount of time and money when launching new products or services. 

Google Sprint 
Tackle critical business challenges, validate product/service ideas, and test your prototypes in this five-day process that any team can use! 

Lean Startup 
Identify what your customers really want and get your products into their hands faster with this tried-and-tested, cost-effective innovation methodology!  

Design Tools 
Learn the fundamentals of design theory to help turn your ideas into MVPs — then try your hand at building your own Lo-Fi mockup under the guidance of our Senior UX/UI Consultant!  

Train the Trainer 
Add new styles of facilitating, communicating, presenting, and telling stories to engage your project participants!  

Brand-New Food for Thought Series 

Stay up-to-date with the latest InsurTech trends, hear valuable insights from industry trailblazers, and discover up-and-coming startups in our brand-new webinar series! Every session will focus on a current industry topic and feature a special innovator with intriguing stories and experience to share with our community. Our first webinar will be held in January 2021 — keep an eye on our LinkedIn page to find out who next month’s guest speaker will be! 

Exciting Global Design Thinking Ideathons 

We’re back with our much-anticipated global ideathons!  

Preparations are currently underway for our SummerHack 2021: Global Design Thinking Ideathon and our 24-Hour Global WinterHack 2021 — and we’re looking forward to welcoming insurers, startups, vendors and students from around the world back into our innovation space! Whether you’re joining us as a SummerHack corporate team or mentoring a WinterHack team of young talent, there’s experience to gain and big prizes to win in these fun races against the clock! 

If you missed the excitement of our last ideathon, we recommend taking a look at a summary of the event — click here to access the blog, “WinterHack 2020: A Global Race To Digitize Insurance”. 

We’re excited to begin another year of global innovation and collaboration with our community! Our first event of the year is our free Introduction to Design Tools” session on January 14th, 2021, where we share key components when creating a prototype and what 2 key items to look for when choosing the right tool. We invite you to check out the events listed above and other perks of becoming a Cookhouse Labs Member — hurry, our 50% Holiday Discount ends December 31st, 2020! 

From all of us at Cookhouse Labs, we wish you a safe and wonderful holiday — and we can’t wait to see you in the New Year!